MEM Diagnostic Tool

What it is:

Part of our internal "Manager Effectiveness Model (MEM)" programme at Walgreens Boots Alliance, I built this interactive diagnostic tool for our line managers to determine where they excel, and where they need support, with certain tasks in their role.

Target audience:

All line managers (450+ globally).

Problems it solved:

As a L&D function, our flagship programme for 2020 was the launch of a new line manager framework named the Manager Effectiveness Model (MEM). MEM was a significant collaborative project with our senior management team and it was a way of explicitly setting out what we expected of our line managers, of all levels, globally.

This “diagnostic tool” was one component of MEM, and it allowed our line managers to determine where they excelled, and where they needed support with the roles and tasks set out in the Model.

It gave tailored feedback and personalised learning resources aligned to the two roles and eight tasks in the Model, and using some third-party plugins I was able to gather how managers rated themselves, giving us real data into how our managers were performing and whether we needed to focus our attention on particular roles or tasks.

My responsibilities:

• Instructional design & close collaboration with our senior L&D managers

• Prototyping

• Graphic design

• Animation production

• Writing Javascript code

• Development in Storyline 360

Tools used:

• Articulate Storyline 360

• Adobe Illustrator

• Adobe After Effects

• Adobe Premiere Pro

• Javascript

• Cluelabs’ plugins